Privacy Policy — PlantsNDesigns Studio

Effective Date: September 19, 2026

PlantsNDesigns Studio (“PlantsNDesigns,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit plantsndesigns.com, use our Systeme.io pages, submit an order, or contact us by email.

This policy applies to our Systeme.io storefront, order forms, checkout pages, and related customer communications. It does not govern third-party marketplaces or websites, such as Etsy or other platforms where PlantsNDesigns may also offer products. Those services have their own privacy policies.

Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address, telephone number, billing address, shipping address, and delivery information.

  • Order details, selected products, quantities, prices, shipping information, and customer-service communications.

  • Payment-related information needed to complete a transaction. Payments are processed through the payment providers made available at checkout, and PlantsNDesigns does not intentionally store complete payment-card numbers.

  • Information you voluntarily send to us by email, including questions, order details, photographs, attachments, and messages.

  • Technical and usage information, such as browser type, device information, IP address, pages visited, approximate location, and interactions with our website.

  • Information collected through security and fraud-prevention tools, including Google reCAPTCHA.

We currently provide guest checkout and do not require customers to create an account. If we later add customer accounts or materially change our checkout process, we may update this Privacy Policy.

How We Use Personal Information

We may use personal information to:

  • Process, confirm, fulfill, and document orders.

  • Process payments, calculate applicable taxes, and arrange delivery.

  • Send order confirmations, shipping notices, tracking information, customer-service responses, and other operational messages.

  • Respond to questions, requests, complaints, and product-support inquiries.

  • Send promotional or marketing emails when permitted by law or when you have subscribed or otherwise agreed to receive them.

  • Improve our website, products, checkout experience, and customer service.

  • Understand website traffic and usage through analytics tools when those tools are enabled.

  • Protect our website, customers, business, and payment process from fraud, abuse, and security threats.

  • Comply with legal, tax, accounting, regulatory, and law-enforcement requirements.

How We Share Personal Information

We do not sell or rent your personal information.

We may share information with service providers when reasonably necessary to operate our business and complete your order, including:

  • Systeme.io, which hosts and supports our webpages, forms, checkout process, customer communications, and related business functions.

  • Payment processors, which may include card-processing providers, Stripe, PayPal, Klarna, or other payment services displayed at checkout.

  • Shipping carriers, including USPS and UPS, when needed to deliver your order and provide tracking information.

  • Email, analytics, security, fraud-prevention, tax, and technical service providers.

  • Government agencies, courts, regulators, professional advisers, or other parties when required by law or necessary to protect our rights, customers, property, or business.

  • A successor or purchaser in connection with a merger, sale, reorganization, or transfer of part or all of our business.

Cookies, Analytics, and Similar Technologies

Systeme.io and other service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember settings, maintain checkout functionality, improve security, and understand website usage.

When Google Analytics is enabled, it may collect information such as the number of users, session statistics, approximate geographic location, browser information, device information, and interactions with the website. We do not intentionally configure Google Analytics to collect complete payment-card numbers or other sensitive payment credentials.

Google reCAPTCHA may use cookies and related information to perform risk analysis and help prevent spam, fraud, and automated abuse. Additional information is available in the Google Privacy Policy and the Google reCAPTCHA documentation.

You may be able to control cookies through your browser settings or through any cookie or consent controls displayed on the website. Disabling certain cookies may affect checkout, security features, or other website functions.

Email Communications

We may send email messages related to your order, payment, shipping, delivery, customer service, or account activity. These operational messages may be sent even if you opt out of promotional emails.

We may also send newsletters, product announcements, promotions, or other marketing emails. You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us at contactplantsndesigns@gmail.com.

Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations. When information is no longer needed, we may delete, destroy, or anonymize it when reasonably practical.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send complete payment-card numbers, passwords, or other highly sensitive information by email.

Children’s Privacy

Our website and products are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it when appropriate.

Your Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before completing a request. Some information may need to be retained when required for legal, tax, accounting, security, fraud-prevention, or transaction-record purposes.

To submit a privacy request, contact:

PlantsNDesigns Studio
Email: contactplantsndesigns@gmail.com

Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, shipping services, social-media platforms, or other services. We do not control and are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

Orders placed through third-party marketplaces are governed by the privacy policies and terms of those marketplaces.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal obligations. The updated version will be posted on this page with a revised effective date. The policy in effect at the time information is collected will generally apply to that information, unless a later update is required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

PlantsNDesigns Studio
contactplantsndesigns@gmail.com